CARE FOR YOUR DOLL

The Peque Clinic

Sabemos cómo queréis y cuidáis de nuestras muñecas, pero también sabemos que fruto del juego ocurren incidentes que son causa de muchas lágrimas. Para todos estos pequeños problemas tenemos La Peque Clínica, un servicio de post venta pionero en España que se encargará de mantener tu Muñeca Antonio Juan como el primer día.

Care tips

My First Reborn

Remember that My First Reborn is a doll that requires a minimum of care for its perfect conservation. Here are a few tips to ensure that your baby always looks as good as the first day....

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Sweet Reborn

Remember that Sweet Reborns are authentic pieces of craftsmanship, as delicate as a real baby. Here are some tips on how to take care of your baby so that he or she is always healthy and well....

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Other dolls

Muñecas Antonio Juan will accompany you throughout your life, so it is very important to care for and maintain your doll. Follow these tips and it will always be like the day you met it....

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We help you

Most common incidents

Head placement
Placement of extremities
Eyelashes
Soothers
Need a consultation

Head placement

Wrist head drop, although it may seem like a serious injury, is very easy to fix. Unfortunately, we cannot accompany the patient during the operation, but we assure you that, if you follow the instructions below, your wrist will be ready to play again without the need for rehabilitation.

Placement of extremities

Occasionally a leg or arm may come off during play, but you don't have to worry, it's very easy to put them back on. The doctors at The Peque Clinic have prepared some easy to follow instructions so that your doll is ready to play again....

Eyelashes

Our dolls are characterised by their lifelike appearance and therefore the materials used can be delicate. In addition, the Toy Safety Directive 2009/48/EC requires us to use mild adhesives with less chemicals in order to protect children's health. Occasionally, over time or due to direct handling, the eyelashes may fall off.

At The Peque Clinic we love to take care of both our dolls and the families that take them in, so if you fill in the following form we will send you in the next few days some new eyelashes totally free. The placement of the eyelashes is very simple, you will also receive detailed and easy to follow instructions.

Although this service is completely free for you, we would like to inform you that the cost of sending the new eyelashes is 1,50€; from Muñecas Antonio Juan we would be very grateful if this amount could be donated to an NGO you trust, it is not compulsory, but it would be a very nice gesture.

If you are not aware of any NGO we can recommend the association ASPANION of Parents of Children with Cancer of the Valencian Community, where you can make your donation through their website https://aspanion.es/haz-una-donacion/ indicating in the name box (Muñecas Antonio Juan) after your name (Ejemplo: Andrés (Muñecas Antonio Juan).

Fill in the following form so that we can send you the new eyelashes.








    Basic Information RGPD

    Coordination: Muñecas Antonio Juan S.L.
    Purpose: To manage your relationship with us, with the main purpose of solving problems arising with the products purchased.
    Legitimation: Consent of the interested party. Article 6.1.a) of the RGPD.
    Addressees: No data will be given to third parties, except for legal obligation.
    Rights: Access, rectification, deletion, limitation, opposition and portability of data and other rights, as explained in the additional information.
    Expiration: That which is established by the applicable legislation and in any case as long as the interested party does not revoke its consent.
    Additional information: You can consult the additional and detailed information on Data Protection in our privacy policy.


    Soothers

    If your doll's soother is broken or lost, don't worry!
    We have a solution...

    1Download the following PDF

    2Search and identify your doll's soother model

    3Visit one of our sales points

    Sale Points

    Need a consultation?

    Tell us what's wrong with your best friend and our specialists will review your enquiry personally. In cases where the incidence is not due to the manufacturing process we will offer you valued solutions to help you get your doll back to looking as good as ever







      Basic Information RGPD

      Coordination: Muñecas Antonio Juan S.L.
      Purpose: To manage your relationship with us, with the main purpose of solving problems arising with the products purchased.
      Legitimation: Consent of the interested party. Article 6.1.a) of the RGPD.
      Addressees: No data will be given to third parties, except for legal obligation.
      Rights: Access, rectification, deletion, limitation, opposition and portability of data and other rights, as explained in the additional information.
      Expiration: That which is established by the applicable legislation and in any case as long as the interested party does not revoke its consent.
      Additional information: You can consult the additional and detailed information on Data Protection in our privacy policy.

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        Basic Information RGPD

        Coordination: Muñecas Antonio Juan S.L.
        Purpose: To manage your relationship with us, with the main purpose of solving problems arising with the products purchased.
        Legitimation: Consent of the interested party. Article 6.1.a) of the RGPD.
        Addressees: No data will be given to third parties, except for legal obligation.
        Rights: Access, rectification, deletion, limitation, opposition and portability of data and other rights, as explained in the additional information.
        Expiration: That which is established by the applicable legislation and in any case as long as the interested party does not revoke its consent.
        Additional information: You can consult the additional and detailed information on Data Protection in our privacy policy.

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